Connecticut Blood Center (CTBC) serves as the primary supplier of lifesaving blood products to more than a dozen Connecticut hospitals, EMS and healthcare partners. CTBC is operated by Rhode Island Blood Center and is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ctblood.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

Summary:

This position is responsible for performing whole blood collection in the donor room and at mobile sites in Middletown, Connecticut. Responsible for registration, interview, draw and care of all blood donors. Performs various regulated functions related to the care of the blood after collections, including storage and transportation. Promotes positive image of NYBC to the community. This person is considered “essential” during severe weather or emergency operation events.  

ESSENTIAL FUNCTIONS: 

• Provides excellent customer service by acknowledging the donor, treating donors in a respectful manner, and striving to provide each donor with a positive and pleasant experience which would encourage his/her return.
• Performs all aspects of whole blood collection as required.
• Provides excellent customer service by acknowledging the donor, treating donors in a respectful manner, and striving to provide each donor with a positive and pleasant experience which would encourage his/her return.
• Performs all aspects of whole blood collection as required.
• Performs donor interview and evaluates suitability of donor for donation based on current SOP criteria.
• Determines donor hemoglobin by obtaining a finger-stick sample.
• Takes and documents donor blood pressure, pulse, temperature, weight and height.
• Maintains confidentiality of all information regarding donors.
• Performs prep, phlebotomy, and discontinuation of whole blood procedures.  Monitors the donor’s progress during the procedure, according to collection guidelines. Ensures the collected product meets acceptable standards. Provides prompt response to adverse donor reactions.
• Performs pre draw QC and post draw activities including but not limited to cleaning equipment, re-stocking supplies, and removing/storing supplies in a controlled area. Works mobiles as assigned and participates in pre-draw set up and post draw packing of supplies and equipment and cleanup of controlled supplies.
• Maintains prompt and regular attendance.

EDUCATIONAL REQUIREMENTS:

High School Diploma

EXPERIENCE/QUALIFICATIONS:

• Knowledge of basic medical terminology preferred.
• Experience in a healthcare environment and/or phlebotomy preferred.
• Superior customer service skills are essential in this role.
• Individual must be well organized, attentive to detail, adapt easily to varied work conditions and scheduled hours, adapt easily to change; must present with pleasant, postive attitude; demonstrate honesty and dependability.
• Ability to work independently and as part of a team.
• Basic computer skills. 
• Basic writing skills.
• Must be able to fluently speak, read, write, and comprehend English.
• Must maintain a valid driver's license. 
• CPR certification preferred. 

SCHEDULE:

Part-time, 20-32 hours per week

Varied work schedule includes days, evenings, and weekends. 

Applicants must have a reliable vehicle. Travel throughout CT is required. 

We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors.

Travel, meet new people, and work in a fast-paced environment!  

The proposed hourly wage for this position is $19.53/hour.